Contact

Have a question, need support, or want to learn more about our refurbished devices?
We’re here to help.

At Lumeria, customer care is just as important as the quality of the tech we provide. Whether you’re curious about a product, need assistance with an order, or want to understand our refurbishment process better, our team is ready to assist.

Get in Touch

📧 Email Us
For general inquiries, support, or order questions:
info@lumeriastore.com. 

📦 Order & Shipping Questions
Need help tracking an order or understanding our delivery times?
We’re happy to walk you through it.

🛠 Technical Support
If you're having issues with a device, our technicians can provide guidance and troubleshooting to get you back up and running.

Response Time

We aim to respond to all messages within 24 hours (Mon–Fri).
During high-demand periods, replies may take slightly longer—but we promise we’ll get back to you as quickly as possible.

Why Reach Out?

We’re here for anything, including:

• Product recommendations

• Warranty or return questions

• Technical troubleshooting

• Bulk or business orders

• Feedback on your experience

• Questions about our testing or refurbishment process

Your Satisfaction Matters

As part of our mission to make refurbished tech the smart and sustainable choice, we believe transparency and support are essential. If something’s not right, let us know—we’ll make it right.

This website is operated by LUMERIA LLC.